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Past thoughts on CRM

 

(January 18th, 2008 –  CRM is trading lower this morning, and I think it may be the beginning of a big move lower.   Friday  January 18th, 2008      10:30 am

  I must say thank you Cramer from Mad Money for the UA information last weak that helped me make the move to short the stock.  I lost a little shorting CRM last week another Mad Money stock from Cramer about possibility of sell off.  Today the market seems to be positioned to take the stock lower when the market is open.  CRM has very little earnings;not good in my opinion.  Growth expectations to high for slow or bear market based on principles of doing more with less.  The competition is coming from all angles.  It is just too easy to duplicate customer management software.   Good customer service, followed up witha letter, and a couple of phone calls over the next year is not worth billions of dollars.  Not saying that’s all CRM does; but, you get the point.   INTUjust entered the market with a simple customer support  service that customers can call to get help.   The article pointed out other competitors CNQR , INTU, OMTR,TLEO,SFSF,N,PAYX.  It also mentioned GOOG in the article not as a competitor; but, as a source of new business for the sector.  I can see GOOG is looking to grow to move into the sector with the low barriers to entry.  Google has good street cred as Cramer would say when it comes to delivering a friendly product that makes investors mullah. –Some adlib–

   Pricing pressure in customer management from advertising or lack ther of.   To other anticipated slow downs that can hurt. , business cutbacks,  and churn should all erode CRM’s future hopes.  At least that my opinion.   http://www.forbes.com/2008/01/17/saas-recession-concur-tech-enter-cx_sm_0118saas.html?partner=yahootix

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January 18, 2008 - Posted by | Stock investing links, ideas, and opinions. | , , , , , , , , , , , , , , , , , , , , , ,

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